AJ Power are continually developing the knowledge of our partner network and this ensures that our customers all around the world are kept up to date with the latest news, developments and technical specifications of our products and services. In addition customers are also have the peace of mind that they are working with a company that understands their needs and can provide a solution, pre, during and post-sale.
This was evident recently when our training team and Sales Manager for Russia completed intensive technical training with our partner Komek Machinery.
Komek Machinery is an official distributor of reliable and high-quality equipment for the mining, construction, oil and gas, forestry, road and municipal industries. They have been providing customers with comprehensive support, services and solving most of the technical tasks of customers across an extensive network of branches, representative offices and dealers in more than 20 cities of Russia.
AJ Power has been working with Komek Machinery for a number of years and we welcomed the opportunity to transfer our knowledge to build upon the Komek teams’ expertise. The training sessions empower partners with the knowledge and understanding on the complete range of products and services offered by AJ Power in order to meet the needs of customers on the ground. We are expanding our global coverage and it is vital that we find partners who share our ethos and provide the best “local” sales support and after sales services within their regions.
Komek Machinery proactivity to ensure that their staff have all the technical information they require in order to support customers critical power needs is to be applauded and we were only too happy to provide the training. Sharing information across the network also provides us with relevant feedback from customers in a variety sectors and locations.
We continue to work closely with our partner network to ensure that a complete 360 power solution is provided from the initial assessment through to ongoing support.
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